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Management Topic: Email Etiquette in the Workplace

Dear Colleagues, Although several forms of digital communication have gained in popularity over the past few years, email remains the cornerstone of workplace communication. No other form of communication offers the versatility of email. It is fast, powerful, can be written in both formal and informal settings, and can be scaled to a wide variety of audiences. In this article, we explore the dos and don’ts of email in the workplace.

How employees make effective use of email in the workplace

Email is often used in business as a written, online form of communication because of its speed and reach. Companies require employees to know about this communication channel and how to use internal email templates to streamline communication processes. Learning how to use email can help you use it appropriately and effectively in the workplace. In this article, we discuss the effective use of email at work, when it's appropriate to use it and what to include, and provide an example to guide you when writing a work email.